Avalon Group, Inc. is a woman-owned technical documentation company that evolved from the merger of two instructional design firms — one specializing in designing computer instruction, the other specializing in enhancing employee performance through training. The firms shared an emphasis on developing instruction that:
- meets participants’ observed needs, not just the needs they or their supervisors identify
- uses delivery methods suitable for the audience’s skills and the environment in which the instruction is provided
- accomplishes clearly identified objectives
- produces measurable results.
This shared vision led the principals to consolidate their firms. Avalon Group incorporated in the summer of 1990 and quickly developed an impressive clientele, including leaders in the medical equipment, telecommunications, and electronic access industries. Avalon Group also chose to extend our services to design and write engineering, manufacturing, installation, and end user documentation.