Why Avalon Group? -Avalon Group

At Avalon Group, we can seamlessly meet all your critical technical communication needs. What makes us different?

Our Team

Team Approach: Instead of providing isolated contract workers, we work together as a full-time team of professionals. We share knowledge within our team to build an institutional memory that we and our clients can rely on in the years to come.
Flexibility: Our team-based approach gives us the flexibility to juggle deadlines and expand and contract resources dedicated to projects as appropriate, avoiding idle time. Since we share knowledge within our team, you won’t need to spend time re-training individuals.
Adaptability: We can start on short notice when your internal resources are overloaded. We’re savvy about how to seamlessly integrate into your team, and can quickly assess team dynamics, project scope, and understand your needs. We’ll adapt to your existing processes, procedures, and tools, proposing value-added improvements if desired.
Dedication: Our staff is a dedicated team of professionals who go the extra mile to make sure your project is a success. Whether it’s providing a quick response to a question or a key document in a time crunch, we’ve got your back.

Quality: No matter how big or small the project, we complete internal quality checks to ensure our deliverables exceed your expectations. We’re used to working in regulated environments where quality is key to success.
Efficiency: In all we do, we focus on working smart and not just hard. For each project, we conduct a needs analysis and devise the best solution.
Problem Solving: We’re in the business of solving problems. Instead of approaching your project with a preconceived set of solutions, we work to understand your environment, quality systems, and processes, and propose unique solutions and efficiencies as we understand the landscape.

Communication Skills: Technical communication is no easy task. We’re adept communicators who not only possess great writing skills, but understand how to translate information from your technical experts for the audience at hand. From a user manual geared at consumers, to engineering documents used by a technical team, we know the best format for the job.
Publishing Experience: We are experts in Word processing, desktop publishing, illustration, and image processing software. We publish information for web-based presentation, printed publications, engineering databases, and other needs.
Extensible Workspace: While we work closely within your team, we leverage our office space with state-of-the-art equipment, redundant server storage, collaboration space, software applications, and in-house photography studio. You can feel free to use our collaboration spaces as a work site for your team.